Please be aware that even though our vapor cigarettes are made to the highest quality standards, they are functional devices that may fail or degrade over a period time, especially with extensive use.
VIP atomized cartridges are technically disposable components, but may last up to 3 refill cycles. The VIP battery is designed to last 500+ charging cycles.
Never hesitate to contact us with questions, comments or concerns, as we are always happy to address any and all issues you may have.
30 Day Money Back Guarantee:
Vaporize L.A. is committed to a quality customer experience. If for any reason you are not 100% satisfied with our products, they may be returned within 30 days for a refund.
To receive a refund, all components of your Vaporize L.A. order must be returned in comparable cosmetic condition* as they were received within 30 days of the original purchase date. Credit will be issued to the original purchasing account (i.e. credit card, PayPal, etc.). Please allow 1-2 weeks for the processing of any returned items.
PLEASE NOTE: All refund requests MUST be accompanied by a RMA form. We reserve the right to refuse any refund or to issue a partial refund for any request that does not meet the above requirements. We recommend that you return your order via traceable mail such as that provided by USPS, as we do not assume responsibility for undelivered returns.
*Guarantee claims for scratches on the body of the VIP are generally not accepted, as all devices are inspected and ensured to be free of blemishes before shipping.
VIP atomized cartridges are technically disposable components, but may last up to 3 refill cycles. The VIP battery is designed to last 500+ charging cycles.
Never hesitate to contact us with questions, comments or concerns, as we are always happy to address any and all issues you may have.
30 Day Money Back Guarantee:
Vaporize L.A. is committed to a quality customer experience. If for any reason you are not 100% satisfied with our products, they may be returned within 30 days for a refund.
To receive a refund, all components of your Vaporize L.A. order must be returned in comparable cosmetic condition* as they were received within 30 days of the original purchase date. Credit will be issued to the original purchasing account (i.e. credit card, PayPal, etc.). Please allow 1-2 weeks for the processing of any returned items.
- All returns must be accompanied by our RMA form: simply fill out the RMA, re-pack items in the white shipping box they arrived in and return to the address on the form.
PLEASE NOTE: All refund requests MUST be accompanied by a RMA form. We reserve the right to refuse any refund or to issue a partial refund for any request that does not meet the above requirements. We recommend that you return your order via traceable mail such as that provided by USPS, as we do not assume responsibility for undelivered returns.
*Guarantee claims for scratches on the body of the VIP are generally not accepted, as all devices are inspected and ensured to be free of blemishes before shipping.
